Business Intelligence and How It Helps Businesses Succeed

Ryan Williamson
3 min readJun 21, 2019

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Look around you. What do you see? A digital world that is intensely focused on the customer. Also, considering the deluge of data that comes with today’s scenario, businesses are now actively looking for means to acquire better insights, a profound understanding of their customer, exercise improved control over the data generated by their company. While some have cracked under pressure posed by this need, others have found the answer in business intelligence (BI), which has proven to be an invaluable resource in the quest to achieve better results.

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Now, you may find yourself wondering about precisely what is business intelligence. Despite its seemingly complex nature, it’s quite simple: Business intelligence is a technology-based system that facilitates a company to go over data with a fine-tooth comb in the endeavor to gain actionable insights. These insights, in turn, serve to empower company executives as well as other stakeholders in the business to make informed decisions. Business Intelligence is a summation of both the technologies as well as tactics companies employ to execute high-quality data analysis of the information gathered under the aegis of their processes. Now that we have discussed the basics, it’s time to take a look at its various benefits for a business.

1. Informed decisions: It can’t be stressed enough that a business must be clued in into what the acumen proffered by its data. In this context, business intelligence enables organizations to transform their data into organized insights, i.e., robust real-world knowledge that helps them make informed strategic decisions.

2. Better customer experiences: Among other things, business intelligence enables businesses to understand customer requirements and demands better as well as determine trends in the context of both demand and supply. As a result, companies acquire superior insights into their consumers’ behavior, which then serves as the basis for not only their plan of action but also processes including manufacturing, budgeting, production, and more.

3. Enhanced productivity: At the risk of sounding repetitive, we’ll say that business intelligence is a highly dynamic and efficacious resource. It can automate daily functions, alleviate blockages arising from unproductive strategies, fine-tune processes, and herald modish levels of coordination across the entire business. The comprehensive benefits include better customer service, improved marketing campaigns, and product development cycles that are a cut above than those of a business’ contemporaries.

4. Reduced risks: One of the most compelling gains of business intelligence is the access to the kind of data that enables businesses to pinpoint risks and other factors that elements that serve as a roadblock to their growth. After chances are identified, the companies can then focus their energy on removing and managing these risks.

To conclude, today, more and more companies have started to adopt an enterprise-centric approach. It ensures a sheath-like an alignment between their processes and objectives. Moreover, nothing stands to help them better on this endeavor than BI services since it gives companies a precise overview of exactly how their business is being executed and if it is indeed able to fulfill business goals.

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Ryan Williamson
Ryan Williamson

Written by Ryan Williamson

Tech-savvy professional with 13+ years in app development, leveraging expertise to build partnerships, promote Rishabh Software, and enhance brand visibility.

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