Online Cab Booking App Development: Top Features You Just Can’t Miss
Shared mobility has witnessed a massive surge in popularity owing to the combination of two primary reasons: the pressing need for more environment-friendly transportation options and the evolution of technology. The potential of this opportunity, fortified by the fact that this business doesn’t demand a mountain of assets, has led to the rise of apps such as Ola, Uber, and others of their ilk.
Also, because the ride-hailing market amassed a revenue to the tune of $61.56 billion last year, further demonstrates the promise this industry holds. However, to leverage this potential to your benefit, it is imperative that your online cab booking app meets customers’ requirements. The ‘novelty’ factor is secondary, at least in the initial stages of the cab booking app development process; first, one must ensure that you get the basics right. It means the app you intend to present in the market must be interactive besides successfully tending to customers’ needs and also offering some benefits.
So, let’s discuss some of the top features that for the online cab booking app that you, as a business, cannot afford to miss:
1. A manual for users: It is imperative to guide the user through the app as soon as it is launched. To that end, a nifty user guide will not only help them understand their way around the basic functionalities of the app but also familiarize them with other features of the app, such as FAQs, customer service, and more.
2. A straightforward signup process: Nothing is more off-putting to a user than a signup process that is complex and takes forever to get through. So, ensure that the app’s signup form is simple and only requests for vital information like name, phone number, and email address. The simple style will not only allow users to register themselves quickly but also show them the quality of experience they can expect from the app in the future.
3. Pre-programmed location identification: Let’s be honest — putting in one’s exact location details is a tedious process and automating this particular aspect goes a long way in encouraging customer loyalty. Make use of GPS to automatically identify users’ precise location, which can then be used by the cab driver for the pick-up.
4. Ride scheduling: The ability to schedule a ride saves users from the hassle of scrambling to book a cab at the last moment. It is especially important since they are typically occupied with other things at that moment. Case in point: scheduling a ride to the airport for later will allow them to focus on whatever they need for the flight instead of fretting over the cab.
Of course, the features listed above are only a handful of the features that are critical for a cab booking app. So, when you undertake cab booking app development, be sure to gauge the requirements of your target audience carefully and then include appropriate features based on the insight you gain from studying their needs.
